Hey. Real humans
on this end.
No bots, no ticketing-system limbo, no "your message is important to us" recordings. Send us a note and a real person on our team will read it — usually within one business day.
Cash Path Lending LLC
We're a small, U.S.-based fintech company building tools that help Americans borrow without getting burned. The team is real, the office is real, and yes — we read every email that comes through.
Disclosure
Web:
Email:
Trust strip:
Based in the United States
Languages:
English, Spanish
Hours of operation
Monday–Friday:
8 AM – 8 PM Central Time
Saturday:
10 AM – 4 PM Central Time
Sunday:
Closed
Holidays:
We observe major U.S. federal holidays. Messages sent on those days get answered the next business day.
Average response time:
6 hours
What's on your mind?
Tell us what brought you here.
The more specific you are, the better we can help.
Thank you for reaching out to us!
We will do our best to respond as soon as possible.
Pick the channel that fits your situation
Different questions deserve different paths. Here's where each one lands fastest.
General Help
App questions, partner reviews, how things work
Subject line:
"App question or bug report:"
Email:
Response time:
Within 1 business day
Privacy & Data
CCPA requests, data deletion, account deactivation
Subject line:
Start with "Privacy:"
Email:
Response time:
Within 5 business days (per CCPA requirements)
Press & Partnerships
Media inquiries, lender partnerships, integration requests
Subject line:
Start with "Press:" or "Partnership:"
Email:
Response time:
Within 1 business day
Some things you might be wondering
Most of what people email us about has a short answer. Here are the ones that come up most.
Is Cash Path a lender?
No. We're a comparison and matching service. We connect you with licensed third-party lenders, cash advance apps, and credit card issuers. Cash Path Lending LLC does not issue loans, hold deposits, or service debts directly.
How does Cash Path make money?
We earn referral fees from partner providers when you sign up or get approved through our app. Those fees never affect our editorial rankings — products are scored by our four-step methodology, not by what they pay us. When a listing is sponsored, it's clearly labeled.
Will using Cash Path hurt my credit score?
No. Pre-qualification in the app uses a soft credit pull, which is invisible to lenders and has zero impact on your score. A hard pull only happens if you choose to formally apply with a specific lender after seeing your offers.
What states is Cash Path available in?
All 50 states plus Washington, D.C. Specific lender and product availability varies by state — the app filters automatically based on your location.
Is the app actually free?
Yes. No subscription, no premium tier, no hidden fees. We're free to download and free to use forever.
I have a problem with a lender I found through Cash Path. What should I do?
First, contact the lender directly — they're the one with your loan agreement and can resolve issues fastest. If you can't reach a resolution or feel a partner is acting in bad faith, email us at help@cashpathlending.com with the details. We take partner complaints seriously and have removed providers from the app over patterns of bad behavior.
How do I delete my account or my data?
Open the app, go to Profile → Privacy & Data → Delete Account. Or email us at help@cashpathlending.com with the subject line "Privacy: Account Deletion." We comply with CCPA and handle deletion requests within 45 days.
Can I suggest a lender, app, or card you don't list yet?
Please do. We review new providers monthly. Email us with the company name and why you think it deserves a spot — we'll run it through our methodology and let you know what we find.
STILL HERE?
If you haven't tried the app yet — that's the fastest way to get answers.
Most questions about Cash Path get clearer the second you open it. The app explains itself.
